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Reserve Your Lakeside Sanctuary Session
Please select the button below to easily book your next Massage Session, Skincare Treatment or Luxury Spa Package through our secure scheduling system .
To customizing your lakeside escape, you will be presented with our menu of curated add-on upgrades prior to completing your checkout. Most enhancements add an additional 10 to 30 minutes of dedicated care to your appointment.
Important Scheduling & Portal Policies
Convenient Pre-Payment: For your scheduling ease, you are welcome to pre-pay when reserving your desired Massage, Spa or Skincare Service, Multi-Day Package, Series or Monthly Membership. Please note: there is a non-refundable $3.85 credit card convenience fee applied to online payments.
Arrival & Amenities: Please arrive at the Chalet 10 to 15 minutes prior to your scheduled time. This gives you an unhurried opportunity to complete or review your digital Client Health Intake form while enjoying our complimentary, flavorful herbal teas or infused spa water.
Digital Intake Forms: To maintain your hands-on time at the table, please complete the online health intake form sent directly to your email address via Massagebook prior to your arrival at the chalet.
Appointment Reminders: A complimentary appointment reminder text and email will be sent automatically 24 hours before your scheduled session.
Telephone Booking: If you prefer to book by phone, please call us at (907) 892-1628. Kindly leave a voicemail with your name, contact information and desired services with your preferred dates and times and our team will promptly return your call.
Cancellation & Rescheduling Terms
Should you need to cancel or reschedule your session, we respectfully require a minimum of 24 hours notice prior to your appointment time.
Cancellations or modifications made under the 24-hour window will incur a late cancellation fee equal to 50% of the scheduled service.
To cover processing costs, all client-initiated cancellations will incur a merchant processing fee subject to change, currently 2.76%, plus $.10 regardless of when cancellation occurs.
Thank you so much for supporting our local Alaskan small business. We look forward to welcoming you to the Chalet Sanctuary and guiding your wellness journey!
